I am looking for a specific model but cannot find it online - can you help me?
Please email us at [email protected] or fill out our Contact Form and send us the brand and specific model number you are looking for (or even a photo of a pair of sunglasses you have seen online) and we'll let you know about its cost and availability.
I would like to add prescription lenses to a frame I want to buy from omasee.com - how can I order them ?
On the product (optical frame) page please click on "LENSES". A drop down form will open where you need to fill out the details of your prescription and then choose the type of lens you would like to buy. If you have any trouble or need any assistance please contact us via email at [email protected].
Is the e-shop supported by a physical store?
Yes, omasee.com is supported by professionally accredited optometrists and opticians and has also a physical store at Ethnikis Antistaseos 21, Kalamaria, Thessaloniki 55134, Greece. You can contact us by phone at +30 2314000707 Monday to Friday between 10am-2pm.
I want to return a product I bought from omasee.com, what's the process?
Please make sure that you have the products in the exact condition as you received them and that they have not been worn. Make sure you also have the proof of purchase and email us at [email protected] along with the Order No. and the product model you wish to return, so that we can guide you through the returns process.
I have another question, how can I contact you?
You can call us at +30 2314000707 Monday to Friday between 10am-2pm, email us at [email protected] or fill out our Contact Form and we'll get back to you as soon as possible.